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Integrate with KnowBe4

Support level: Community

What is KnowBe4?​

KnowBe4 is a security awareness and phishing simulation platform that helps organizations train employees to recognize and respond to social engineering attacks.

-- https://knowbe4.com/

Preparation​

The following placeholders are used in this guide:

  • authentik.company is the FQDN of the authentik installation.
info

This documentation lists only the settings that you need to change from their default values. Be aware that any changes other than those explicitly mentioned in this guide could cause issues accessing your application.

authentik configuration​

To support the integration of KnowBe4 with authentik, you need to create an application/provider pair in authentik.

Create an application and provider in authentik​

  1. Log in to authentik as an administrator and open the authentik Admin interface.

  2. Navigate to Applications > Applications and click New Application to open the application wizard.

    • Application: provide a descriptive name, an optional group for the type of application, the policy engine mode, and optional UI settings. Take note of the slug value because it will be required later.
    • Choose a Provider type: select SAML Provider as the provider type.
    • Configure the Provider: provide a name (or accept the auto-provided name), the authorization flow to use for this provider, and the following required configurations.
      • Temporarily set the ACS URL to https://temp.temp
      • Under Advanced protocol settings:
        • Set the Signing Certificate to any available certificate.
        • Set NameID Property Mapping to authentik default SAML Mapping: Email.
        • Set Default NameID Policy to Email address.
    • Configure Bindings (optional): you can create a binding (policy, group, or user) to manage the listing and access to applications on a user's Application Dashboard page.

  3. Click Submit to save the new application and provider.

Get certificate fingerprint​

  1. Log in to authentik as an administrator and open the authentik Admin interface.
  2. Navigate to System > Certificates and expand the certificate that you selected in the previous section.
  3. Take note of the Certificate Fingerprint (SHA256). This value will be required in the next section.

KnowBe4 configuration​

  1. Log in to the KnowBe4 Security Awareness Training console as an account administrator.
  2. Click your email address in the upper-right corner and select Account Settings.
  3. Navigate to Account Integrations > SAML and expand the SAML Settings box.
  4. Take note of the Entity ID and SSO Callback (ACS) URL. They will be required in the next section.
  5. Set the following required configurations:
    • Enable Enable SAML SSO.
    • IdP SSO Target URL: https://authentik.company/application/saml/<application_slug>/
    • IdP Cert Fingerprint: select SHA-256 and enter the Certificate Fingerprint (SHA256) value from authentik.
  6. Review the optional SAML settings before saving:
    • Enable Allow Account Creation from SAML Login if you want KnowBe4 to create users the first time they sign in with SAML.
    • After you verify that SSO works, decide whether to enable Disable non-SAML Logins for All Users. If you enable it, decide whether to also enable Allow Admins with MFA to Bypass SAML Login so MFA-protected administrators can use KnowBe4's bypass URL to recover from an SSO misconfiguration.
  7. Click Save SAML Settings.

Reconfigure authentik provider​

  1. Log in to authentik as an administrator and open the authentik Admin interface.
  2. Navigate to Applications > Providers and click the Edit icon of the KnowBe4 provider.
  3. Set the following required configurations:
    • Under Protocol settings, set ACS URL to the SSO Callback (ACS) URL from KnowBe4.
    • Under Protocol settings, set Audience to the Entity ID from KnowBe4.
  4. Click Update.

Configuration verification​

To confirm that authentik is properly configured with KnowBe4, log out of KnowBe4 and then open the KnowBe4 login page in a private or incognito browser window. Enter an email address that uses SSO and confirm that you are redirected to authentik for authentication and then back to the KnowBe4 console.

Resources​